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Cannot install ver2.64

AGEphone Mobile installation and usage questions.
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Cannot install ver2.64

Postby yasoo7964 on Thu Sep 18, 2008 8:05 am

Authentication failure.
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Re: Cannot install ver2.64

Postby yasoo7964 on Sun Sep 21, 2008 12:03 am

yasoo7964 wrote:Authentication failure.


Sorry to have written such an too short sentence last time, I had no time to write more at that time.
I tried ver2.64 on my SHARP emone-ALPHA with WindowsMobile6.
Then the installation had stopped cause of an kind of authebtication failure saying its not signed up correctly.
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Postby Michael on Mon Sep 22, 2008 9:56 pm

Hello yasoo7964 and welcome to the forums! That's a strange problem indeed as we have two EM-ONEs her ein the office and never encountered that problem with either of them or any version of AGEphone Mobile. Could it be that the AGEphone .CAB was damaged during the download? Can you provide me with the exact message (Japanese is ok in this case) or a screenshot?
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Please take a look at this screen shot,

Postby yasoo7964 on Mon Sep 22, 2008 10:49 pm

Probablly the CAB file is not damaged I think.
Attachments
20080922223905.jpg
20080922223905.jpg (226.2 KiB) Viewed 51 times
20080922223852.jpg
P.S.
Uploading was a hard work while this editting page is heavy for my mobile band width. Appreciate you would have offer another lighter system.
20080922223852.jpg (207.33 KiB) Viewed 52 times
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Postby Michael on Tue Sep 23, 2008 8:51 pm

Thank you very much for the screenshots! Our programmers will have a look at this tomorrow and I hope that we can help you out!
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Thank you the problem was gone.

Postby yasoo7964 on Fri Nov 07, 2008 10:30 pm

Thank you for your considerate help using direct e-mail, the problems were gone and now I had installed the newest version with no problems.
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Postby Michael on Mon Nov 10, 2008 6:31 pm

I'm happy to hear that this problem is fixed and hope that AGEphone Mobile will be of good use to you now that you can install it without any problems :)
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