ageet Forums

Hello,

I have an "NATTrav=Unknown NAT" in the logs and an "NAT Check ... blocked" on the GUI when I try to connect.
I tried it with 2 different SIP providers... both same messaage.
The log also says "LocalHostAdress=127.0.0.1:3520" "GlobalHostAdress=127.0.0.1:3520"...
I guess this should be the IP adress of the UMTS/Wifi Interface and not the local Loopback ?

I also forced the network interface from "Automatic" to my UMTS interface in the AGEPhone settings...

Btw: Where can I set the STUN Port ?
Btw2: SIP with fring works but uses the wrong speaker of my HTC Universal !

Hello FMode and welcome to the forums! If AGEphone Mobile reports "NAT Check ... blocked" testing different providers won't do any good as the problem lies with the network. You realized correctly that "LocalHostAdress=127.0.0.1:3520" "GlobalHostAdress=127.0.0.1:3520" can't be correct. Forcing the network interface normally is not really required but in your case it might be appropriate. AM usually uses localhost when there is no network available. Could it be that you didn't start your connection prior to starting the softphone? AGEphone Mobile doesn't automatically start your connection unless you explicitly tell it to under "4. Power Saving - Activate Wireless -> 3G". As for the STUN server, if you have selected "NAT Traversal -> STUN / UPnP" under "2. Network" you can enter the primary and backup addresses below.

And Fring does not use SIP VoIP for the connection to their end but like Skype use a protocol of their own. This means that you will get higher latency and potentially bad voice quality as they route each and every call through their servers. It also means that VoIP calls work when SIP is blocked. So for completeness sake, please let me know which provider you are using in order to rule out that the problem lies there.

Michael wrote:Hello FMode and welcome to the forums! If AGEphone Mobile reports "NAT Check ... blocked" testing different providers won't do any good as the problem lies with the network. You realized correctly that "LocalHostAdress=127.0.0.1:3520" "GlobalHostAdress=127.0.0.1:3520" can't be correct. Forcing the network interface normally is not really required but in your case it might be appropriate. AM usually uses localhost when there is no network available. Could it be that you didn't start your connection prior to starting the softphone? AGEphone Mobile doesn't automatically start your connection unless you explicitly tell it to under "4. Power Saving - Activate Wireless -> 3G". As for the STUN server, if you have selected "NAT Traversal -> STUN / UPnP" under "2. Network" you can enter the primary and backup addresses below..

I tested the connection (Wifi and 3G) with a browser before starting AgePhone....
Activated "4. Power Saving - Activate Wireless -> 3G" and the protocoll changes (with 3G "T-Mobile UMTS" - wifi currently NA) !
"NATTrav=Port Restricted NAT"
"Localhostadress=10.222....."
"GlobalHost=80.187...."

Michael wrote:And Fring does not use SIP VoIP for the connection to their end but like Skype use a protocol of their own. This means that you will get higher latency and potentially bad voice quality as they route each and every call through their servers. It also means that VoIP calls work when SIP is blocked. So for completeness sake, please let me know which provider you are using in order to rule out that the problem lies there.

i am a windows mobile newbie... sorry...


edit:
I get a socket open (additinally to "NATTrav=Port Restricted NAT") error if I change the STUN server to the sipgate.de one (runs on 10000 not on 3478).
stun.gmx.net (Port 3478): only "NATTrav=Port Restricted NAT"

edit2:
stun.sipgate.net:10000 socket open error hides ! (Good work AM Team !)

I'm glad to hear that it is working now! Please just let me know if there's anything else that I can do for you As for Fring, no need to be sorry. It's actually my part to say that if my words came over to you harsh or anything - definitely wasn't my intention!