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FAQ

 
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Michael
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Joined: 03 Apr 2008
Posts: 50
Location: Kyoto, Japan

PostPosted: Mon Apr 21, 2008 11:10 pm    Post subject: FAQ Reply with quote

1. Is it possible to redirect calls to the internal speaker (earpiece)?

No. For most WM phones it is and probably will never be possible to do so. Without proper echo cancellation the amplified external speaker is less than feasible for conversations. Unfortunately, using the earpiece is impossible on most Windows Mobile phones HTC implemented audio handling this way and is not inclined to answer our mails regarding this matter. We could fix this for some Sharp models in Japan as the company let us know the "DeviceIoControl" address of their devices. With that knowledge at hand it was possible to reverse engineer the devices and reroute AGEphone Mobile's audio to the internal speaker. The problem with that is that it requires a different version for each and every Windows Mobile device out there (aka developers We hope that this behavior get fixed by the producers for their upcoming devices. In the meantime it might be good to let HTC know what you think about them hampering their customers user experience.


2. Does AGEphone support Bluetooth headsets?

There is no official support for Bluetooth Headsets yet, but you can make most of them work with AGEphone using a little hack. There is no need to change the audio device in AGEphone for this at the moment. You only have to use a little tool called "BTAudioToggle.exe". For further information about this utility please refer to this thread. The package you can download there contains "BTAudioOn.exe" / "BTAudioOff.exe", but using "BTAudioToggle.exe" does the job just fine. Once you have downloaded the utility please go to "Settings - Other" and give AGEphone the path to the "BTAudioToggle.exe" file there for "Execute on Connect" and "Execute on Disc." without any further parameters. If your BT headset is paired properly with your phone AGEphone will automatically switch output and input to the device whenever you accept a call. It's probably of note that BTAudioToggle.exe only works with the Microsoft Bluetooth Stack.


3.1 Even though I entered my serial number AGEphone Mobile shows "Not registered". Why so?

This "Not registered" actually doesn't indicate that the serial code is missing or erroneous but rather informs you that there is something wrong with your provider configuration or network setup. Please make sure that AGEphone Mobile reports UPnP, Open NAT, Cone NAT or Port Restricted NAT if you use WLAN and have set "STUN / UPnP" in the network configuration. Depending on your mobile (3G) provider you might have to set that option to "Local IP" to be able to make a connection. After ensuring that your network configuration is not at fault please double check your provider data. If AGEphone still doesn't connect please feel free to ask around in the according board sections or post a bug report after reading the sticky in that forum.

3.2 Even though I entered my serial number AGEphone Mobile shows "Blocked". Why so?

The answer is nearly the same as in 3a: "Blocked" doesn't refer to your serial number being wrong or amiss but rather indicates that AGEphone cannot connect to your VoIP provider with your current internet connection. This might be due to an overzealous network firewall, multiple routers behind each other in your network setup or even your internet provider blocking VoIP traffic. If you can, please test AGEphone Mobile in another network to verify this. If you let us see your log files we can help you finding the cause of the problem and (hopefully) a remedy for it.
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Locked: Wed Apr 23, 2008 5:03 pm by Michael
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