ageet Forums

der_timo · Joined: 13 May 2008 Posts: 3

Hello,

I didn´t get sipgate to work. Can someone help me?

Regards,
Timo

der_timo · Joined: 13 May 2008 Posts: 3

Here are some more informations:

the mobile is a iPAQ Voice Messanger 514
WLAN works fine. The AGEphone says "Cone NAT -- sipgate.de OK -- Demoversion"
The Account is: 192.168.6.116:46600@N/A - is this the Problem?
on the left, there is a plug and on the right hand of this a line with a box in the middle.

I can try to dial, but nothing happens.

Regards,
Timo

Michael · Posted: Wed May 14, 2008 4:49 pm Post subject:

Hello Timo - Welcome to the forums and thank you for the detailed description. Luckily, your problem is just that sipgate.de hasn't been selected as the default provider. Please go to the provider options, select sipgate.de and make it default via the right menu. Alternatively, you can tap and hold the screen or enter button in the main window which will bring up the provider quickswitch menu. Select sipgate.de and you should be set to make your calls.

der_timo · Joined: 13 May 2008 Posts: 3

Hello Michael,

thanks for your help. Sipgate says in my Account-Page that I´m connected:

AGEET SIP Stack 2.25 ageet.com
IP: sip:3305022e0@89.13.46.211:37600

I set sipgate @ default, and the software displayed 3305022e0@sipgate.de
every time.

I think taht´s ok. But if I try to make a call, only "not found" will be shown.
What do I have to enter as the stun adress?
Do I have to open any ports on the Fritz!Box?

Regards, Timo

Michael · Posted: Fri May 16, 2008 3:51 pm Post subject:

It seems that the softphone at least registers correctly and that excludes any errors on the provider setup part. As you mentioned the Fritz!Box I assume that you are using your home WLAN and not a 3G connection. Setting STUN / UPnP is therefore correct and you can enter a wide array of STUN servers. "stun.sipgate.de" will do the job just fine. You can also leave the standard as for this function all servers work just the same. Once you are done with the setup (if there is anything to change), please keep an eye on what AGEphone Mobile reports right after the start. It should say UPnP / Cone NAT / Port Restricted NAT. If it says "Blocked" then something is wrong with your network, but normally you don't have to open any ports on your router unless you are using a special network configuration (multiple routers for example). Please let me take a look at your logs that you can create according to [url=htttp://ageet.freeforums.org/creating-log-files-t31.html?sid=2a113a0083192f78a04c6e9967f7edb3/ ]this post[/url]. You can send them per mail or even better just post the two files here.