ageet Forums

Hi, I was trying to setup connection for voipdiscount.com unfortunately it doesn't work on my mobile broadband on three, using same settings there is no problem to connect and use voipdiscount on local wlan connection (stun/upnp). I managed to register to voipdiscount service on mobile broadband changing settings/network NAT Traversal to local IP or manual instead stun/upnp, but when I try to dial phone number I'm getting service unavailable. I was speaking with 3 broadband help asking them if they are blocking voip providers or certain ports on their network but they said they don't. Could you help me? Below I'm posting my info.txt

AGEphone Mobile Settings:

AGEphone Mobile Version: 2120
RegisterServer: voipdiscount.com
Registered: 1
Current Server: voipdiscount.com
User ID: hermes27
User Name: hermes27
Realm: voipdiscount.com
Authorization User ID: hermes27
Proxy: voipdiscount.com
Server Address: sip.voipdiscount.com
Registrar: sip.voipdiscount.com
Register Expires: 3600
Session Expires: 0
ptime: 20
Symmetric Response Routing: 0
Document Root: \My Documents\My Phone Booth\
Skin File: \Program Files\AGEphone\skin.dial.240x320
Media Types: 3 0 8 101
Out Buffer Count: 3
In Buffer Count:
Jitter Count: 6
Direct Sound:

AGEphone Mobile Log:

10/04/2008 00:10:48 Sip Daemon Version 2.43
10/04/2008 00:10:54 LocalHostAddress = 10.117.89.209:55900
10/04/2008 00:10:54 GlobalHostAddress = 10.117.89.209:55900
10/04/2008 00:10:54 [RequestSession] Create. num=1 0-01E6F8CC526C0FD93E4B@10.117.89.209
10/04/2008 00:11:15 [RTP] Open src=10.117.89.209:55904
10/04/2008 00:11:15 [UA] OutgoingCall 0044XXXXXXXX 0044XXXXXXXX@voipdiscount.com 0-01E74A5B6ED420D33049@10.117.89.209 hermes27
10/04/2008 00:11:15 [RequestSession] Create. num=2 0-01E74A5B6ED420D33049@10.117.89.209
10/04/2008 00:11:18 [RequestSession] Terminate. num=1 0-01E74A5B6ED420D33049@10.117.89.209
10/04/2008 00:12:31 [RequestSession] Terminate. num=0 0-01E6F8CC526C0FD93E4B@10.117.89.209
10/04/2008 00:12:31 Sip Daemon has been stopped.
10/04/2008 00:21:30 Sip Daemon Version 2.43
10/04/2008 00:21:36 LocalHostAddress = 10.117.89.209:55900
10/04/2008 00:21:36 GlobalHostAddress = 10.117.89.209:55900
10/04/2008 00:21:36 [RequestSession] Create. num=1 0-01F0BF8B3FC543F22B36@10.117.89.209

Hardware Information:

OEM Info: HERM200
OEM ID: 5
Number of processors: 1
Processor type: 2577

System Information:

Platform: PocketPC
Build Number: 00004F2E
Major Version: 00000005
Minor Version: 00000002
Platform ID: 00000003
Local IP: 10.117.89.209:55900
Global IP: 10.117.89.209:55900
HostIndex: -1
NIC: 10.117.89.209, fe80::1,

What kind of NAT did AGEphone report when you used STUN / UPnP?

this is what I get with stun/upnp

AGEphone Mobile Settings:

AGEphone Mobile Version: 2120
RegisterServer: voipdiscount.com
Registered: 1
Current Server: voipdiscount.com
User ID: hermes27
User Name: hermes27
Realm: voipdiscount.com
Authorization User ID: hermes27
Proxy: voipdiscount.com
Server Address: sip.voipdiscount.com
Registrar: sip.voipdiscount.com
Register Expires: 3600
Session Expires: 0
ptime: 20
Symmetric Response Routing: 0
Document Root: \My Documents\My Phone Booth\
Skin File: \Program Files\AGEphone\skin.dial.240x320
Media Types: 3 0 8 101
Out Buffer Count: 3
In Buffer Count:
Jitter Count: 6
Direct Sound:

AGEphone Mobile Log:

10/04/2008 11:29:12 Sip Daemon Version 2.43
10/04/2008 11:29:12 LocalHostAddress = 10.178.213.166:51600
10/04/2008 11:29:12 GlobalHostAddress = 10.178.213.166:51600
10/04/2008 11:29:14 [RequestSession] Create. num=1 0-0009564927204EED7D54@10.178.213.166
10/04/2008 11:29:36 [RTP] Open src=10.178.213.166:51604
10/04/2008 11:29:36 [UA] OutgoingCall 0044XXXXXXXXX 0044XXXXXXXXX@voipdiscount.com 0-0009AA164D1C59FB2C0F@10.178.213.166 hermes27
10/04/2008 11:29:36 [RequestSession] Create. num=2 0-0009AA164D1C59FB2C0F@10.178.213.166
10/04/2008 11:29:40 [RequestSession] Terminate. num=1 0-0009AA164D1C59FB2C0F@10.178.213.166
10/06/2008 08:10:20 Sip Daemon Version 2.43
10/06/2008 08:10:20 UPnP Try...
10/06/2008 08:10:23 STUN Try...
10/06/2008 08:10:26 NATTrav=Port Restricted NAT
10/06/2008 08:10:26 LocalHostAddress = 10.177.17.248:59800
10/06/2008 08:10:26 GlobalHostAddress = 217.171.129.65:31058
10/06/2008 08:10:26 [RequestSession] Create. num=1 0-01C22B3C035909590F62@217.171.129.65

Hardware Information:

OEM Info: HERM200
OEM ID: 5
Number of processors: 1
Processor type: 2577

System Information:

Platform: PocketPC
Build Number: 00004F2E
Major Version: 00000005
Minor Version: 00000002
Platform ID: 00000003
Local IP: 10.177.17.248:59800
Global IP: 217.171.129.65:31058
HostIndex: -1
NIC: 10.177.17.248, fe80::1,


Does it mean they are blocking the service?

Thank you very much for providing me the 2nd log file. "Port Restricted NAT" is just fine and we can rule out the network itself as a factor now. Can you please show me the detailed log as described under http://ageet.freeforums.org/creating-log-files-t31.html ? That way we should be able to see what's going wrong

Michael, I send you email with detailed log.

I wrote this already by mail, but just in case anyone else is interested: It seems that not all Three tariffs fully support SIP. Please refer to this thread for more information.